Just under a year before what is now the Carrier Global Corporation was to complete its spin-off from United Technologies, David Gitlin was elevated to
Back in 1959, our former colleague Gil Clee cowrote an article in Harvard Business Review that urged CEOs to embrace the challenge of creating “world
At a glance Nearly eight in ten companies report using gen AI—yet just as many report no significant bottom-line impact. Think of it as the
Consumer sentiment across the Asia–Pacific (APAC) region is as varied as the economies themselves. Our latest research reveals a mix of optimism and caution, with
To effectively compete, companies must take a hard look at what they can do to support an AI infrastructure. On this episode of the At
Over his decades-long career working at the intersection of biology and technology, John Marioni has seen how advancements in data and AI have changed the
Let’s look at the next chapter of AI—agentic AI, and how it could unlock the next generation of operational excellence and productivity in service operations.
In an era when digital experiences are closely tied to customer loyalty and financial success, credit unions stand at a crossroads. In a 2024 article,
In this interview, Horace Tiggs IV, a partner in McKinsey’s Detroit office, speaks with W. David Tarver, president and founder of the Urban Entrepreneurship Initiative
Today, Jeniffer Ramnath spearheads innovation in her role as chief digital and information officer at the Mastercard Foundation (the Foundation), which works to advance education
