Komatsu says it is strengthening its commitment to Canadian customers with a major investment to double the size of its parts distribution footprint and transform its Edmonton, Alberta, parts depot into a full-service distribution centre.
This expansion it says marks a significant step in Komatsu’s ongoing effort to enhance service levels, reduce lead times and better support dealers and customers across Canada.
The new facility, spanning approximately 135,000 square feet, will double the capacity of Komatsu’s existing warehouse. This upgrade enables Komatsu to store and distribute fast-moving parts directly from Edmonton, significantly improving delivery times – including 24-hour delivery capabilities to its dealers in western Canada.
“Our customers rely on Komatsu for uptime and productivity, and this investment ensures we can meet those expectations faster and more efficiently than ever,” said Danny Murtagh, Vice President of Parts and Infrastructure. “By bringing parts closer to where our customers operate, we’re cutting lead times, boosting availability and improving customer service.”
The expanded Edmonton facility will transition from a regional depot to a fully integrated parts distribution hub – serving as a cornerstone of Komatsu’s North American logistics network and streamlining supply routes from Komatsu’s global manufacturing hubs in Japan and Indonesia.
Key features of the new operation include:
- Expanded capacity for faster-moving and strategic inventory
- Advanced system integration with Komatsu’s global planning and warehouse management system (WMS) platforms
- Improved warehouse efficiency through updated layouts, automation and new equipment
- Enhanced workforce capacity, with plans to add additional staff and technological support
The investment “underscores Komatsu’s long-term confidence in its Canadian dealer partners and in the Canadian market. With the country’s mining, forestry and construction sectors continuing to grow, the upgraded facility ensures Komatsu is well-positioned to support increased demand while maintaining its industry-leading service standards.”
“Canada is a core market for Komatsu,” said Rod Bull, CEO, Komatsu North America. “This expansion is not just about space – it’s about service, and making sure our dealers and customers have what they need, when they need it.”
