Experienced enterprise software executive to accelerate ARCOS’s next phase of growth
COLUMBUS, Ohio–(BUSINESS WIRE)–ARCOS® LLC, a leader in workforce management solutions for utilities and other critical infrastructure industries, today announced the appointment of Paul Bernard as President and Chief Executive Officer, effective immediately. Mr. Bernard succeeds Odus “Boogie” Wittenburg, who has elected to step down from the role of Chief Executive Officer to pursue other professional endeavors.
Mr. Bernard brings nearly 30 years of experience driving innovation and growth acceleration for enterprise technology companies. He most recently served as President and Chief Executive Officer of CallMiner, where he was responsible for developing and executing the company’s strategy around AI-driven customer insights and intelligence. Prior to CallMiner, Mr. Bernard held executive leadership positions at ExaGrid Systems and several other technology companies, including EqualLogic (acquired by Dell) and Care Insite (acquired by WebMD).
“I am thrilled to join ARCOS, an innovative pioneer in workforce management solutions which has set the standard for how utilities manage field services and predictably deliver power to customers,” said Mr. Bernard. “ARCOS has achieved excellence across multiple domains, extending beyond traditional callout capabilities into work management and mutual assistance. I look forward to working with the talented team to achieve our mission of bringing traditionally siloed data into a single-pane operating system driving further operational performance in utility, airline and other critical industries.”
Mr. Bernard joins ARCOS at an opportune moment for the company and the rapidly digitizing utility industry at-large, and he will lead ARCOS’ continued efforts to enhance and scale its mission-critical product offerings. In June 2024, ARCOS acquired TextPower, a pioneer in text messaging communication services, to strengthen the company’s commitment to enhancing utility operations in critical response and daily work through a single comprehensive suite of solutions. Mr. Bernard’s arrival also comes just months after the appointment of Frank Iannotti as Chief Sales Officer, bringing 20 years of software sales experience to ARCOS’s leadership team.
About ARCOS LLC
ARCOS provides innovative workforce management solutions that help utilities and other critical infrastructure industries manage people, work, and assets in a single platform. ARCOS enables utilities to quickly mobilize personnel for blue and grey sky work, manage native and non-native crews in a single system, and accelerate operations with field mobility tools that deliver real-time situational awareness. More than 200 utilities rely on ARCOS to advance safety, reduce field costs, and improve response times and customer satisfaction.
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